Communication and Interpersonal Conflict
General
Prefix
CMST
Course Number
321
Course Level
Undergraduate
Department/Unit(s)
College/School
College of Liberal Arts
Description
Theories and methods of managing interpersonal conflict which emphasize collaborative communication.
Credits
Min
3
Max
3
Repeatable
No
Goals and Diversity
MN Goal Course
No
Cultural Diversity
No
Learning Outcomes
Outcome
Distinguish between the concepts interests and positions as they relate to conflict situations.
Outcome
Explain the role of and identify types of goals commonly present in conflict interaction.
Outcome
Describe and identify a constructive negotiation model and apply it to a conflict scenario.
Outcome
Explain the difference between various styles of conflict management.
Course Outline
Course Outline
Dependencies
Courses
CMST321
is a
prerequisite
for:
Programs
CMST321
is a
completion requirement
for: