CMST192

Recognize and define elements of the communication process.

Explain how individual differences and perceptions of difference (such as self-concept, gender, culture) affect communication.

Explain the role of listening in the communication process.

Identify how verbal and nonverbal behavior influence communication processes.

Recognize how the fundamentals of communication processes are enacted in multiple contexts (e.g. interpersonal, small group, public speaking).

Explain the role of interpersonal communication in relationship creation, maintenance and deterioration.

Explain or demonstrate how group type, roles, norms and communication processes contribute to group effectiveness.

Construct and effectively present an informative and/or a persuasive message, adapted to the audience, purpose, and context of a situation.