MGMT486
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Managing for Quality
Prefix
MGMT
Course Number
486
Course ID
00001161
Course Level
Undergraduate
Instructional Type
Lecture
Grade Type
A-F Only
Department/Unit(s)
College/School
Herberger Business School
Description
Total quality management for manufacturing and service organizations: including strategic quality planning, understanding customer satisfaction, the role of human resources, benchmarking, quality costs, statistical tools and reengineering.