Managing for Quality
General
Prefix
MGMT
Course Number
486
Course Level
Undergraduate
Department/Unit(s)
College/School
Herberger Business School
Description
Total quality management for manufacturing and service organizations: including strategic quality planning, understanding customer satisfaction, the role of human resources, benchmarking, quality costs, statistical tools and reengineering.
Prerequisites
Credits
Min
3
Max
3
Repeatable
No
Goals and Diversity
MN Goal Course
No
Cultural Diversity
No
Learning Outcomes
Outcome
Identify, define, and/or describe the concepts, tools, and practices in the management of Quality.
Outcome
Identify, conduct, and/or describe quality assessment, and quality improvement planning and implementation.
Outcome
Identify and/or explain or discuss related topics such as strategic planning, leadership, process improvement, customer satisfaction, and supplier relations.
Dependencies
Programs
MGMT486
is a
completion requirement
for: