MGMT486

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Managing for Quality

Business Innovations & Leadership Undergraduate Herberger Business School

Prefix

MGMT

Course Number

486

Course ID

00001161

Course Level

Undergraduate

Instructional Type

Lecture

Grade Type

A-F Only

College/School

Herberger Business School

Description

Total quality management for manufacturing and service organizations: including strategic quality planning, understanding customer satisfaction, the role of human resources, benchmarking, quality costs, statistical tools and reengineering.