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HTSM 297. Travel Automation

Credits: 3
Department: Geography & Planning
Description: Principles and practice of automated reservation systems.
Semester Offered: Spring
Grading Method: ABCDF
Permissions: Permission of instructor

Student Learning Outcomes

1. Encode and decode city/airport and airline codes.
2. Explain each step of the booking process and display, interpret and sell from availability displays (air, hotel and car rental).
3. Create, file, modify, change and cancel PNRs using mandatory and optional fields (air, hotel and car rental).
4. Display and explain local and corporate reservation and accommodation policies. And explain each step of the booking process.
5. Interpret vehicle/room types, as well as rate plans and categories.

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