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IS 584. Business Process Management

Credits: 3
Department: Information Systems
Description: Concepts and strategies for improving business processes such as process design principles, challenges, organizational change, outsourcing, and inter-organizational process.
Semester Offered: Fall
Grading Method: ABCDF

Student Learning Outcomes

1. Students will define business processes.
2. Students will assess business processes performance.
3. Students will design business process improvements.
4. Students will identify roles and potentials of IT to support business process management.
5. Students will design how to support business process change.
6. Students will create simple business processes and evaluate simulation results in business process analysis.






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