Travel Automation
General
Prefix
HTSM
Course Number
297
Course Level
Undergraduate
Department/Unit(s)
College/School
Herberger Business School
Description
Principles and practice of automated reservation systems.
Credits
Min
3
Max
3
Repeatable
No
Goals and Diversity
MN Goal Course
No
Cultural Diversity
No
Learning Outcomes
Outcome
Encode and decode city/airport and airline codes.
Outcome
Explain each step of the booking process and display, interpret and sell from availability displays (air, hotel and car rental).
Outcome
Create, file, modify, change and cancel PNRs using mandatory and optional fields (air, hotel and car rental).
Outcome
Display and explain local and corporate reservation and accommodation policies. And explain each step of the booking process.
Outcome
Interpret vehicle/room types, as well as rate plans and categories.