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Tour Operations

General

Prefix

HTSM

Course Number

364

Course Level

Undergraduate

Department/Unit(s)

College/School

Herberger Business School

Description

Directing domestic/international tours.

Prerequisites

Credits

Min

3

Max

3

Repeatable

No

Goals and Diversity

MN Goal Course

No

Cultural Diversity

No

Learning Outcomes

Outcome

Describe the history of tourism and the role of the professional tour manager/guide.

Outcome

Differentiate between the various types/roles of tour managers/guides.

Outcome

List the numerous suppliers and resources used in planning, organizing and leading a group tour.

Outcome

Create an educational tour for an international city/destination.

Course Outline

Course Outline

The tour industry. 10% Role and profile of professional tour manager/type of tour guides. 10%. City and site guiding: advantages and disadvantages. 5% The motorcoach environment/navigation and routing. 5% "Guide Speak"/being the "eyes of the people". 10%. Air travel. 5% Lodging. 5% Cruise lines. 5% Attractions and miscellaneous suppliers. 5% Client and escort psychology. 10% Creating a tour itinerary. 15% Finding employment. 15%