Managing for Quality

General

Prefix

MGMT

Course Number

586

Course Level

Graduate

College/School

Herberger Business School

Description

Total quality management for manufacturing and service organizations: including strategic quality planning, understanding customer satisfaction, the role of human resources, benchmarking, quality costs, statistical tools and reengineering.

Credits

Min

3

Max

3

Repeatable

No

Goals and Diversity

MN Goal Course

No

Cultural Diversity

No