Managing for Quality
General
Prefix
MGMT
Course Number
586
Course Level
Graduate
Department/Unit(s)
College/School
Herberger Business School
Description
Total quality management for manufacturing and service organizations: including strategic quality planning, understanding customer satisfaction, the role of human resources, benchmarking, quality costs, statistical tools and reengineering.
Credits
Min
3
Max
3
Repeatable
No
Goals and Diversity
MN Goal Course
No
Cultural Diversity
No